Introduction
Welcome to Outdoor Space Builders (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.osbct.com or use our services.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you request services, book an appointment, or contact us directly. This includes:
- Contact Information: Your name, phone number, and address
- Service Details: Type of build, property location, and installation preferences
- Payment Details: Information necessary to process payments
We may also collect limited technical data automatically through essential website functions (e.g., IP address, browser type, visit duration) to improve our user experience.
2. How We Use Your Information
We use your personal data to:
- Schedule and manage fencing appointments
- Provide estimates and project updates
- Communicate by phone or SMS with reminders or promotional messages
- Process invoices and payments
- Respond to inquiries and customer service requests
- Improve our website and customer service based on feedback and usage
3. Cookies and Tracking
We do not use advertising cookies. Our website may use essential cookies or basic analytics to ensure site functionality and enhance user experience. You can manage cookie settings via your browser.
4. Data Sharing
We do not sell or rent your information. We may share data with trusted service providers to process payments, deliver communications, or fulfill service requests. We may also share information to comply with legal obligations.
5. Data Retention
We retain your personal information only as long as necessary to provide our services and meet legal or operational requirements.
6. Data Security
We use security measures within our systems to protect your data against unauthorized access, disclosure, or misuse. While no system is 100% secure, we strive to follow industry best practices.
7. Minors
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
8. Your Privacy Rights
You may request to access, correct, or delete your personal data by calling us directly.
9. SMS and Phone Communications
If you opt in, we may send you service updates, appointment reminders, or promotions via SMS or phone call. Message and data rates may apply.
To stop receiving texts, reply “STOP”
For assistance, reply “HELP” or call us
10. Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices or content. Please review their privacy policies when visiting those sites.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted here with a revised effective date.
Contact Us
Call us: (203) 715 7853
Visit us: 11 Walter Lane, Oxford, Connecticut 06478, United States